Seven casinos’ terms and licence records: the data

Where the rules differ most

The 102 rules cover the same questions at each casino, so the differences line up. These are the ones most likely to cost a player money:

• A missed document deadline. TuffPuff and Winshark (clause 2.5) and Slots Vader (clause 2.6.1) confiscate winnings and close the account if documents are not sent within 30 calendar days. Wintino and AquaSpins also give 30 days but say only that payment can be withheld (clause 5.3). See when a casino can keep your winnings.
• A break cancels a pending withdrawal at TuffPuff, Winshark and Slots Vader: a break of at least 24 hours sends the money back to the balance (clauses 4.2, 4.4). See breaks, self-exclusion and pending withdrawals.
• A balance left on a closed account. Wintino and AquaSpins void all funds on an account closed with a balance or a pending withdrawal (clause 3.7). See closing an account with money in it.
• Inactivity fees. Five of the seven can charge EUR 5 a month on an unused account: Wintino and AquaSpins after 180 days without a login, TuffPuff, Winshark and Slots Vader after 12 months without use. PlayBaze’s and Rivo’s general terms set none.
• Minimum withdrawals run from no fixed amount at Wintino and AquaSpins to EUR 100 at Rivo (clause 6.13). See casino withdrawal limits and minimums.
• Chargebacks. PlayBaze charges EUR 50 for each one (clause 9.1), TuffPuff, Winshark and Slots Vader deduct EUR 50 from the refund for each notification email (clause 6.2), and Rivo does not allow them (clause 4.11). See how to complain about an online casino.

The rules, casino by casino

Each row of the file is one topic at one casino. Where the general terms say nothing on a topic we compare, the row records that instead of leaving a gap: four rows do.

The licence records

The second file has one row per casino: the regulator record we found, who it names and when we checked it. Five casinos have a licence record; for one we found only an entry on an official list of blocked sites, and for one no record at all.

Download the data

• Seven casinos’ withdrawal and account rules CSV, 102 rows
• Licence records for the seven casinos CSV, 7 rows

Each file is plain-text CSV with a header row, in plain ASCII (accents and curly quotes are simplified), with dates written as year-month-day.

Columns of seven casinos’ withdrawal and account rules:

casino

The casino the terms belong to

topic

What the rule is about

rule_summary

Our plain-English summary of the clause or clauses, not a quotation

clauses

The clause numbers the summary rests on

in_general_terms

“yes” for a published rule; “no” where the general terms say nothing on the topic

terms_document

The name of the terms page

terms_version

The version or date the page showed; empty if it showed none

terms_url

The address of the terms page

read_on

The day we read the terms, YYYY-MM-DD

Columns of licence records for the seven casinos:

casino

The casino

record_found

“licence”, “blocklist” (an official list of blocked sites) or “none”

regulator

The body whose record it is

record

Which record we read

holder

The company the record names

company_number

The holder’s company number, where the record shows one

licence_number

The licence number on the record

status_as_shown

What the record showed, in our words

domains_on_record

How many domains the record lists

domains

The domains, separated by semicolons, exactly as listed

first_checked

The day we first checked the record, YYYY-MM-DD

last_checked

The day we last checked it, YYYY-MM-DD

note

Another record connected to the brand, or what we searched without a match

How we collected the data

The rules come from each casino’s general terms: PlayBaze, Wintino and AquaSpins read on 27 September 2026, and Winshark, Slots Vader, TuffPuff and Rivo read on 3 October 2026 from full copies of their terms pages. Each row sums up a clause in our own words and gives its number; it is not a quotation, and the terms remain the reference. These are the same records our reviews and guides use, so the files change when we recheck a casino.

The licence records are the regulator records named in each review, with the dates we first and last checked them. Every domain a record lists is in the file as plain text; listing a domain is not a recommendation of it.