The essentials
Casino research guides
Build a better checklist: understand the questions worth asking before opening an account or transferring money.
Start with the question in front of you.
Researching an unfamiliar operator? Use the casino research checklist to check identity, terms and account controls. For a specific payment, document or bonus question, jump straight to the relevant explanation below.
These are sourced explanations and practical checks, not account tests or payment guarantees. Use them alongside a brand review and the current terms for your account. You do not need to open an account or make a payment to research an operator.
Turn a withdrawal question into a clear enquiry.
Use the withdrawal enquiry builder to organise the status you see, identify missing payment evidence and prepare a message for support. No account details or uploads are needed.
Clarify an address-document request before resubmitting.
Use the proof-of-address checklist and enquiry builder for a rejected document, a household bill or mismatched details. No upload is needed; the result helps you ask about requirements without promising acceptance.
Prepare an enquiry about a missing deposit.
Use the deposit enquiry builder to compare the payment-provider and casino records, identify what needs clarification and prepare separate messages to support. No payment details or uploads are collected.
How to choose an online casino: a practical research checklist
Check operator identity, terms, payments and account controls before opening a casino account. A practical guide to making a more informed decision.
Read the guide →
Casino payment methods: deposits, withdrawals & verification
Understand casino payment routes, fees, identity checks and withdrawal conditions before transferring money to an operator.
Read the guide →
Casino Verification: Documents, Rejections & Safe Uploads
Understand casino ID, address and bank-statement requests. Check why documents were rejected, what to clarify and how to verify the upload channel.
Read the guide →Casino Withdrawal Pending or Approved but Not Received?
Casino withdrawal pending or approved but not received? Work out which stage is unresolved, request the right payment reference and prepare a clear complaint.
Read the guide →Casino Wagering Requirements: Bonus Rules & Examples
Casino wagering requirements explained: bonus-only versus deposit-plus-bonus wagering, game contribution, maximum bets, cashout caps and what to check first.
Read the guide →Casino withdrawal limits and minimums compared
Minimum withdrawals, daily and monthly caps, pending-request limits and processing hours from seven casinos’ terms, with clause numbers and CAD figures.
Read the guide →Can you withdraw a casino deposit you haven’t played?
Can you get back a deposit you never bet? Seven casinos’ rules on refunds, 1x and 3x deposit wagering and charges of 8% to 15%, with clauses and examples.
Read the guide →When can a casino keep your winnings?
The clauses that let seven casinos void winnings or keep a balance: missed document deadlines, VPN use, chargebacks, suspected fraud, inactivity and bonus caps.
Read the guide →Does a break or self-exclusion cancel a casino withdrawal?
What happens to a pending withdrawal and your balance when you take a break, self-exclude or close an account for gambling reasons, from seven casinos’ terms.
Read the guide →Closing a casino account with money still in it
Seven casinos’ terms on closing an account with a balance or pending withdrawal: where funds can be voided, where clauses conflict, and the safe order of steps.
Read the guide →How to complain about an online casino
Where to take a complaint about an online casino: each operator’s route and deadlines, what the Curaçao and Anjouan authorities do, and when a chargeback fits.
Read the guide →Can you use a VPN at an online casino?
Seven casinos’ terms on VPNs and proxies: which ban them, when a balance can be forfeited, where location rules apply and what to do if you are accused.
Read the guide →How to check a Curaçao casino licence
Check a Curaçao casino licence in four steps: the seal, the certificate for the exact domain, the register’s status and dates, and the company in the terms.
Read the guide →How to check an Anjouan casino licence
Check an Anjouan casino licence: the seal, the register entry and its expiry date behind the word “valid”, the suspended and revoked lists, and complaints.
Read the guide →Research for readers in Ireland
Start with the Ireland market hub, then use the guides to payment methods, withdrawals and checking a casino licence for Irish account and regulatory questions.
Research for readers in Canada
Use the Canada research hub to choose your next step: check provincial status, understand Interac and payment conditions, or investigate a pending withdrawal. These guides distinguish provincial sources and bank processes from operator-specific claims.
Research for readers in Italy
The Italy research hub (in Italian) brings together guides to a withdrawal that has not arrived, verification documents and account closure with a remaining balance. All three are written in Italian, with named operator examples and explicit limits on what the sources establish.
Research for readers in Norway
The Norway information hub (in Norwegian Bokmål) covers rejected address documents and account closure with a remaining balance, using Norwegian sources and clearly scoped examples.
Research for readers in Poland
The Poland information hub (in Polish) explains document scope and links to a guide on rejected address evidence, using Polish official sources.